In view of the rapidly evolving COVID-19 situation, the Malaysian Government has reinstated a Movement Control Order (MCO) to further manage the outbreak in the community. We seek for your understanding in these unprecedented times as we continue to monitor the situation, follow the authorities’ guidelines and provide support to all our guests, colleagues and partners.
During this period, our hotel will be limiting our services and room reservations will be accepted for guests travelling for essential purposes only. Please contact us for latest updates on operating hours and for further assistance. We seek your kind understanding as we may have to make periodic adjustments to hotel operations in keeping with the latest government guidance. The safety and well-being of our guests and colleagues remains our highest priority.
updated Feb 01, 2021
COVID-19 Cancellation Policy
With some very limited exceptions, reservations booked for arrival dates Jan 01, 2021 – July 01, 2021 can be cancelled at no charge up to 24 hours before your scheduled arrival.
Hotels may adjust this cancellation policy during some high-demand periods (e.g. holidays or special events). When making reservations, guests are always encouraged to review the rate rules, which show the current cancellation policies for all rates, to ensure they understand the cancellation rules for each reservation.